Transparent. Scalable. Customizable.
Find the Best Fit for You!
Choose the right service tier that fits your business, from essential IT support to fully tailored enterprise solutions.
Essential IT Support
Basic
Affordable, reliable IT solutions for small businesses and startups.
Helpdesk & Technical Support (Remote)
Basic troubleshooting (hardware/software)
Up to 5 support tickets per month (additional tickets available for purchase)
Office hours support (9 AM – 5 PM local time)Live Chat for Support
Network Management
Basic network health monitoring with email alerts.
Router and firewall configuration (limited support)
Cloud Services
Assistance with cloud platform setup (AWS/Azure/Google Cloud).
Basic cloud storage management and troubleshooting.
Cybersecurity
Basic antivirus and malware monitoring.
One annual security assessment with a report.
Consultation
2 hours of IT consulting per month (focused on immediate needs).
Add-ons Available (Paid Separately)
Basic troubleshooting (hardware/software)
Up to 5 support tickets per month (additional tickets available for purchase.
Office hours support (9 AM – 5 PM local time.
Business IT Support
Standard
Comprehensive IT solutions for medium-sized businesses with moderate IT infrastructure.
Helpdesk & Technical Support (Remote)
Unlimited remote troubleshooting
2 on-site visits per month
Office hours support + emergency after-hours support (via email/chat)
Network Management
Advanced monitoring of network infrastructure
Proactive network maintenance and upgrades
Monthly network performance reports.)
Cloud Services
Cloud platform management (AWS/Azure/Google Cloud)
Backup and disaster recovery solutions
Monitoring of cloud performance.
Cybersecurity
Threat monitoring and remediation
Quarterly security assessments
Data encryption support.
Consultation
5 hours of IT strategy consultation per month
Assistance with IT project planning and budgeting.
Add-ons Available (Paid Separately)
Additional on-site support.
Advanced cybersecurity solutions (e.g., penetration testing, compliance audits).
Dedicated project management.
Enterprise IT Support
Premium
Tailored IT solutions for large businesses or enterprises with complex infrastructure.
Helpdesk & Technical Support (Remote)
Unlimited remote and on-site support (as needed).
24/7 support availability (phone, email, chat).
Network Management
Advanced network performance monitoring with SLA-backed guarantees
Custom network infrastructure upgrades and scaling.
Weekly network performance reviews and on-demand reporting.
Cloud Services
Full cloud platform management (AWS/Azure/Google Cloud)
Advanced cloud migration, optimization, and scaling.
Full backup, disaster recovery, and redundancy planning.
Cybersecurity
Full-time threat monitoring with real-time remediation
Monthly in-depth security audits.
Compliance monitoring (GDPR, SOC 2, HIPAA).
Penetration testing and vulnerability scanning.
Consultation
10+ hours of IT consulting per month
Long-term IT strategy development
Dedicated project manager for ongoing IT projects.
Add-ons Available (Paid Separately)
Custom software development.
Vendor management (e.g., hardware procurement, contract negotiation).
Tailored cybersecurity insurance plans and incident response.
CUSTOM tier
Tailored IT Solutions
Customized IT services designed to fit businesses with unique needs. Whether you need a mix of services or a flexible plan, we create a solution that works for you.
Service Offerings
A custom mix of services from the Basic, Standard, and Premium tiers
Tailored support plans based on a detailed IT assessment.
Flexible on-site or remote support hours.
Variable contract terms based on client needs (monthly, yearly, project-based).
Ready to Take Your IT to the Next Level? Get in touch today to find the perfect IT support solution for your business!
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